A few tips on how to care for your wood floors. We build our houses to last, but hardwood floors need some occasional upkeep to maintain their shine.
1. Sweep or vacuum regularly since built-up grit can damage the surface of the wood. The vacuum head must be a brush or felt type. Be certain the wheels of the vacuum are clean and do not damage the finish. Do not use a vacuum with a beater bar head.
 
2. Remove spills promptly using a soft cloth
 
3. Never wet-mop, damp-mop, or clean your floor with water or other products. This can severely damage the flooring and damage resulting from these actions will not be covered
under warranty. Do not use hardwood floor cleaning machines or steam cleaners.
 
4. Do not allow excess cleaner to remain on the floors surface as this may permanently damage the wood fiber.
 
5. Important: Do not use oil soaps, liquid or paste wax products or other household cleaners that contain citrus oils, lemon oil, tung oil, silicon, or ammonia since warranties do not cover damage caused by non-recommended products. Use of these and other such products will harm the long-term performance of your floor and may also affect its recoat ability.
 
6. Do not use 2 in 1 cleaners with polish that may contain acrylics or urethane polish to restore gloss — damage resulting from the use of these products will not be covered under warranty and may produce unsatisfactory results when not applied properly.
 
7. Keep pets’ nails trimmed, and paws clean and free of dirt, gravel, grease, oil, and stains.
 
8. Place protective felt pads beneath furniture legs and feet to reduce scratches and dents. Replace pads as needed.
 
9. Use a dolly and protective sheets of plywood when moving heavy objects, furniture, or appliances.
 
10. Make certain furniture casters are clean and operate properly (a minimum 1″ wide vinyl surface where it comes in contact with wood is recommended). Clean wheels periodically to remove dirt and debris.
 
11. Remove shoes with spiked or damaged heels before walking on floor.
 
12. Exposure to the sun and its UV rays accelerates the oxidation and aging of wood. This can cause the stain and/or wood to fade and/or to change color. We recommend that you rearrange rugs and furniture periodically so the floor ages evenly. Exotic species such as Brazilian Cherry are more susceptible to color change during the aging process. These warranties do not cover damage from the sun and its UV rays.
 
13. Use area rugs in high traffic areas and pivot points (e.g., stair landings, room entries, etc.), especially if you have a large family or indoor pets.
 
14.Maintain the proper Relative Humidity in your home between 35% – 55%.